Support & verification

Product & representation verification

Check a claimed Kompass Europe relationship or report suspected unauthorized use, a complaint or an undesirable effect.

Verification workflow

What we need to check the claim

  1. 1Brand and product name
  2. 2Market and country of purchase
  3. 3Kompass Europe entity shown on the label
  4. 4Batch / lot number and purchase details
  5. 5Label image or supporting document
Confidential result

Public searches never disclose customer, PIF or commercial data. Results are limited to verified, review required or not verified.

Structured project enquiry

Request a regulatory proposal

Tell us the essentials. We will return the appropriate scope, required evidence and next steps.

Target markets *

Your enquiry is routed to the regulatory team and receives a reference number.

For confidentiality, label photographs and evidence are requested through a secure upload link after the case is opened.